Welcome to the BSL IT Support Knowledge Base
Here you will find the latest updates and information from BSL IT team, providing you with a searchable resource that includes ‘how to’ guides, product solutions, and answers to the most common questions we receive. If you cannot find what you’re looking for, submit a ticket and our first-class support team will contact you shortly.
General Issues
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Excel is uploading your more recent changes
Tuesday, December 3, 2024
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使用Outlook在线存档功能 / Outlook Online Archive Feature Now Available
Updated: Tuesday, November 5, 2024 outllook
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Network Slowness - Limit Downloading Speed for Windows Updates in the Background
Updated: Thursday, April 11, 2024
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New Computer - Transfer the data of QQ, WeChat and Wecom
Updated: Thursday, November 28, 2024 wecom wechat qq
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A Collection of Useful Websites
Updated: Wednesday, October 11, 2023
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What do the OneDrive icons mean?
Monday, September 25, 2023 office onedrive
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Check Microsoft Licenses Assigned to Your Account
Tuesday, September 19, 2023 office
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How to change the language setting of Office 365 Web Apps
Updated: Tuesday, September 19, 2023 office outlook excel
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Change Windows Password
Updated: Tuesday, August 29, 2023 office outlook windows
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INCIDENT - Download blocked by company data security policy
Updated: Monday, July 3, 2023
REQUEST
- Account
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IPAD -- Use Quick Start to transfer data to a new iPhone or iPad
Wednesday, December 6, 2023 ipad
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How to Invite Externals to Collaborate on Office 365 Apps with BSL
Updated: Thursday, September 28, 2023 office
- Material
1
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Cisco Catalyst 9200
Updated: Thursday, July 4, 2024
- Software
6
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Screenshot Long Images
Updated: Thursday, December 19, 2024
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How to add Outlook to startup
Updated: Monday, October 14, 2024
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POE AI: FAQ
Updated: Friday, May 31, 2024 poe chatgpt ai
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How to Generate Teams Meeting Minutes Automatically
Wednesday, September 20, 2023 teams meeting
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How to Install Power BI Desktop App
Updated: Monday, October 16, 2023 office powerbi
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create PST data files when mailbox is full
Updated: Tuesday, November 5, 2024 outlook
INCIDENT
- Account
2
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Outlook - Cannot send this item
Wednesday, January 10, 2024 outlook
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Learn about Microsoft 365 Groups
Wednesday, September 20, 2023 office teams outllook
- Material
10
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INCIDENT - new software Acrobat X or Adobe Reader X,
Thursday, August 29, 2024
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Dell Laptop Cooling Drivers
Monday, July 1, 2024
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Meeting Room Devices QuickStart
Monday, May 27, 2024
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Force Restarted iPad
Saturday, May 11, 2024 ipad
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IPAD RESET PASSWORD
Friday, April 12, 2024
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Phone Manual - Panasonic KX-TS880
Wednesday, November 1, 2023 phone
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How to Printer Colourful Documents
Updated: Thursday, June 20, 2024 printer printing setting
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How to choose default printer
Updated: Friday, September 15, 2023 printer
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VOYAGER FOCUS UC 耳机说明书 Headset User Guide
Updated: Monday, May 27, 2024 headset
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Wifi Connection at Shenzhen Office
Updated: Friday, September 15, 2023 internet
- Software
31
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How to fix there 1474 sync issues in OneDrive?
New
Wednesday, January 8, 2025 onedrive
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Can't access Oracle VPN in desktop
Monday, October 14, 2024
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Outlook Send & receive error
Friday, August 30, 2024
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This content presents a potential security issue do you trust this content excel
Tuesday, August 13, 2024 microsoft excel
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How to back up email
Updated: Monday, July 8, 2024 email
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Outlook Online Archive
Updated: Tuesday, July 2, 2024
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How to Clear Browser Cache
Monday, April 22, 2024
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DeepL Translator Q&A
Updated: Thursday, April 11, 2024
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Onedrive - Can't Sign in Onedrive
Tuesday, January 9, 2024 onedrive
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INCIDENT - Email sender change to group e-mail
Friday, December 8, 2023 outlook