INCIDENT - new software Acrobat X or Adobe Reader X,

Creation date: 8/29/2024 3:53 PM    Updated: 8/29/2024 3:53 PM
Question:


Answer:

Hi Alice,

1. Please open it with Adobe Acrobat DC.
    It is normal in Acrobat DC.

2. The Source email can't convert to Adobe PDF, It should click the email>File>Save as Adobe PDF

Sincerely,
Waite Luo
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