OneDrive - We Cannot Sync This Item Because the Path is Too Long
Question:
Click Exit and then the OneDrive app will crash.
Cause:
If files are synced to a PC or Mac, the following limitations apply:
- Each segment of the path (a segment is a file name or folder name like “Promotion” or “Some File.xlsx” in the examples above) can't be more than 255 characters due to operating system limitations.
- The length of the OneDrive root folder (e.g. C:\users\meganb\OneDrive - Contoso) + the relative path of the file (up to 400 chars) cannot be more than 520 characters.
If there are such files in a sharing folder, everyone who syncs the folder will see the same prompt and eventually OneDrive won't work properly for all of them.
What to do:
1. Locate the file based on the path on OneDrive Web.
2. Contact who modified the file to move it to a lower level OR rename the files/folders.
Ask the author to move the folders/files to root level or lower level OR rename the files/folders.
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