INCIDENT - OUTLOOK View settings

Creation date: 10/10/2025 11:12 AM Updated: 10/10/2025 1:33 PM outlook

Question:

Dear IT team,

My Outlook inbox view is as attached, it's abnormal. And sent box is fine (normal), can you please help for setting ?

Thanks.

Answer:

Hi Alice,

View settings - Other settings - Always use compact layout

Sincerely,
Waite Luo